Customer portals
Property Management
At Management Miami, we have chosen one of the most efficient property management software that allows our clients to access their account online. Here are some benefits:
Owner Portal
- Update contact information
- Real-Time threaded conversations with property managers with email alerts
- View and approve work orders
- View bills and attached invoices
- Access owner statements
- Make electronic contributions to the portfolio balance
- Run real-time reports
- Access shared documents
Tenant Portal
- Update contact information
- Real-Time threaded conversations with property managers with email alerts
- View tenant ledger and make payments online
- Give notice to vacate
- Submit service requests and check their status
- Access shared lease and properties documents
Tenant Portal Features
- Submit service requests with photos and descriptions
- Grant management staff access to their unit
- Check the status of service requests
- Communicate online with management staff with threaded conversations
- Receive real-time updates via email on work order status
Work Order Management
- Track all tenant service requests and work order
- Manage your vendor directory
- Track work order related tasks
- Create bills and associated them with work orders
- Upload and share documents attached to work orders with your tenants, owners and vendors
- Track your work crews time
- Create custom views, reports and dashboards of work order data
Document Management Features
- Create mail merge documents
- Email or share any document in your Customer Portals
- Create a central location for property management staff to find important documents
- Powerful search engine to find your documents
- Mark documents as Private to avoid sharing with others
- The same document can be shared between Tenant and Owner Portals
- Create custom reports to track documents created or deleted