Privacy Policy

Privacy Policy – Management Miami

Effective Date: 01/01/2025

Introduction

At Management Miami, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share data obtained through our website, services, and text messaging programs.

This policy is easily accessible and linked on all pages of our website, including the footer.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and mailing address.
• Account Information: Property details, lease agreements, and payment history.
• Communication Data: Messages exchanged via SMS, email, and customer support channels.
• Device & Usage Information: IP addresses, browser type, and interaction with our website and services.

2. How We Use Your Information

We use your information for the following purposes:

• To provide property management services and customer support.
• To send service-related notifications, including rent reminders, maintenance updates, and policy changes.
• To deliver marketing and promotional messages (only if explicit consent is provided).
• To comply with legal and regulatory requirements.

3. SMS Data Collection & Usage

We take privacy and security seriously when it comes to SMS communication.

• SMS opt-in or phone numbers for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.
• By opting into our text messaging services, you agree to receive messages regarding:
  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Message Frequency: Message frequency may vary. You may receive up to 2 SMS messages per week related to your account, leasing, or maintenance updates.

Fees: Standard message and data rates may apply based on your mobile carrier’s pricing.

Opt-In Methods: You can opt-in to receive SMS messages in the following ways:

• Submitting an online form on our website.
• Providing verbal consent during a conversation.
• Signing a paper consent form.

Opt-Out Methods:
You may opt out of receiving SMS messages at any time by:

• Replying STOP to any message received.
• Contacting our office directly to request removal from the messaging list.

For assistance, reply HELP or contact us at info@managementmiami.com.

4. Sharing of Information

We do not sell or share personal information for marketing purposes. However, we may share necessary data with:

• Service providers (e.g., payment processors, contractors, legal representatives) for business operations.
• Legal authorities when required by law, subpoena, or to protect our rights.

SMS phone numbers and opt-in data are strictly confidential and will never be shared with third parties for marketing purposes.

5. Your Rights & Choices

You have the following rights regarding your personal information:

• Opt-Out of Marketing: Reply STOP to opt out of text messages.
• Data Access & Correction: Request a copy of your data or update incorrect information.
• Data Deletion: Request deletion of your data, subject to legal and operational obligations.

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Opt-In Language for Website Contact Forms

When opting into SMS via a contact form on our website, users must check a consent box with the following statement:

“By checking this box, you agree to receive SMS messages from Management Miami related to [account updates, leasing, maintenance, promotions, etc.]. You may reply STOP to opt-out at any time. Reply HELP to [305.305.5323] for assistance. Message and data rates may apply. Message frequency may vary.”

A link to this Privacy Policy and Terms and Conditions will also be provided on the form.

8. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

For inquiries, contact us at:
📧 Email: info@managementmiami.com
📞 Phone: 305-305-5323